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Bruce Coltman is a retired Police Officer who also worked for the Tyne Port Authority and began supporting the Society as an Honorary Agent in 2009 covering the Newcastle area and Blyth. He had been a SSAFA caseworker for ten years before that. He was persuaded by the late Liz Richardson then deputy director of Nautilus Welfare Services.
Over the years Bruce has supported a number of regular beneficiaries hand delivering cheques to people’s homes and checking whether any additional support is required. In addition to his regular beneficiaries he has also supported numerous applications for one-off grants. As well as completing the reviews due for the regular beneficiaries in his area he has also stepped in to complete reviews for other Honorary Agents who have been unable for whatever reason to complete them for us. Bruce’s enthusiasm for his role is second to none and when he is asked to visit someone in need and complete an application on our behalf his response is immediate.
Bruce always shows compassion for our beneficiaries and is meticulous in the completion of application forms, which are comprehensive and precise. His report writing is exceptional and the grants team always get a really good sense of the individual’s circumstances and needs. His voluntary contribution to the Society’s work deserves our special recognition.